FAQ

While we prefer to start puppies around 10 weeks old, we will accept them between 8 weeks up to 6 months old.

Our All-inclusive program last 6-8 weeks, the timeframe for this program is dependent on your puppy's progress. If you are looking for a shorter program, we offer 2, 3, or 4 week programs as well.

Yes, we train all breeds.

Absolutely! We will require additional safety measures be taken when bringing a puppy from a shelter.

While your puppy is in training we will give you access to your puppy's individual training journal. Each day (Monday-Friday) we will type a recap of what we worked on with your puppy that day. We will also post weekly picture and video updates.

We prefer your puppy to have the first two rounds of shots including a Bordetella prior to training. If your puppy is enrolled in our All-Inclusive program the remaining shots are included in the cost.

Please bring a copy of the vaccination record, a collar without tags, and a small bag of food for the transition.

Your puppy will sleep in a crate in our training facility. We have trainers whose job is to teach your puppy how to sleep through the night without having accidents or being vocal.

Yes, we do allow visits. We ask that we schedule those visits ahead of time. Please no drop ins.

We want you to have success with your puppy's training. This is why we provide you with a couple different avenues to learn how to maintain and continue with the training provided. We give you both an electronic and paper copy of our training manual, access to our webinar series, and a live demonstration/ work shop at the completion of the program.

Our process of using multiple trainers throughout your puppy's stay with us ensures that there are no issues with bonding. Our program focuses on teaching your puppy to establish healthy, respectful relationships with the humans in their life, but we reserve their heart for you.

For those who are out of state or unable to travel, our Premium In-Home Delivery option ensures that your new puppy arrives safely and comfortably—right to your doorstep. This service provides peace of mind, knowing your puppy is in the care of one of our experienced Professional Trainers throughout the entire journey. Before your puppy's arrival, we will send you a personalized, recorded training demonstration, giving you insight into your puppy’s progress and their current training stage. When our trainer arrives at your home, they will work with both you and your puppy, guiding you through the training techniques and easing the transition into your new home. The cost of this service is based on distance and whether your puppy is small enough to fly, or if we will need to drive. We proudly offer delivery anywhere within the United States. For more information or to schedule your Premium In-Home Delivery, please reach out to us today!